Why you should choose us

Meet the Imperial Hearing team

Our mission is to break down the barriers and dispel the stigma that prevents
people from taking action on their hearing loss.

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Sam Rossiter

Sam Rossiter

Director

Having worked within the audiology industry for over 20 years, all within the private independent sector, Sam has a wealthof knowledge on all aspects of ear care and hearing solutions including clinical care and Ear Health, Tinnitus management and rehabilitation. Sam also keeps up to date with the continually expanding technologies, how they are best applied and configured ensuring they are bespoke to every patient.
As one of the 2 Directors of Imperial Hearing, Sam has helped steer the company from strength to strength to now being one of the most respected Independent brands in the industry. He has been individually recognised and nominated for Audiologist of the year and regularly sits on panels for manufacturers and industry bodies, including over 10 years as a council member and former chairman of leading industry group AIHHP (Association of Independent Hearing Healthcare Professionals).
Sam lives in Cheltenham and runs our Head Office Cheltenham clinic.

Simon Wendland

Simon Wendland

Director

With a firm background in business development and customer services Simon’s passion for audiology and anambition ‘to make a difference’ buying into Cheltenham and Tewkesbury hearing centres was a natural progression for him.  Simon has an intimate knowledge of living with a hearing loss and understands fully the challenges faced by those who struggle to come to terms with wearing hearing aids for the first time. His own personal experiences give him a wealth of knowledge on all aspects of ear care and hearing aid solutions. Simon lives in the Forest of Dean with his wife and three children although you can usually find him in our Westbury On Trym, Bristol clinic.

Steve Youson

Steve Youson

Operations Manager
Quan Huynh

Quan Huynh

Audiologist

Quan started in Audiology back in 2017, having qualified with a Distinction in his Audiology Degree from Aston University.He has extensive experience of working in both the NHS and the private sector, Quan prefers the private sector where each patient can be given the exemplary aftercare they individually need, having the time to be able to help every patient on each step of their hearing journey to get the most out of the latest hearing aid technology.

Chris Bate-Williams

Chris Bate-Williams

Audiologist

Having qualified with a 2:1 in Social Work BSc from the University of Gloucestershire, Chris decided he wanted a change in careerbut to remain within a care profession. Chris has been able to take the many skills gained during his Social Work degree, and transfer them to his role in the Audiology sector.Chris is a fully qualified Audiologist who prides himself on the personal care and attention he gives to patients. Chris is based at our clinics in Cheltenham and Tewkesbury. As well as Audiology, Chris is also trained in all things relating to ear wax removal.

Deborah Schofield

Deborah Schofield

Audiologist

Deborah qualified as a hearing aid audiologist and in the removal of wax. Working out of our Leamington clinic, Deborah can also arrange domiciliary visits for patients who are not able to come in to the centres. Deborah herself has hearing loss and uses hearing aids. This gives her a unique understanding of how patients are feeling and better able to handle any issues that may be encountered during the adjustment to amplification.

Aaron Layton

Aaron Layton

Audiologist

Aaron is registered with the Health Care Professionals Council and is a member of the British Society of Audiologists. Achieving a Distinction on his theory and a Merit on the practical qualifications in 2007 via the Hearing Aid Council, he has over 10 years of experience fitting all makes and models of hearing instruments. Covering the South West, with Clinics at Nuffield Taunton, Nuffield Exeter and Dulverton, Aaron would also be able to see you in the comfort of your home or the newly opened Taunton centre. All hearing assessments, fittings and wax removal can be done in your choice of locations with complete customer satisfaction our primary goal. Please give us a call to book an appointment.

Catherine Cass

Catherine Cass

Audiologist

Registered hearing aid dispenser and Clinical Scientist. Cathy started her Audiology career in 2018 and qualified with an MSc in Audiology from the University of Southampton. From here, she began her Clinical Scientist Training, gaining a second MSc from Aston University in Clinical Neurosensory Science and valuable experience in the assessment and rehabilitation of hearing loss for adults and children.Cathy has worked in the NHS developing pathways for better Dementia patient hearing care and developed clinically to successfully rehabilitate complex hearing losses. Cathy knows every patient hearing loss journey is different, she enjoys supporting each one through their hearing rehabilitation journey, ensuring they gain the most from their hearing aids and enjoy the improvement successful hearing rehabilitation can bring to their quality of life.

Maryanne Santaniello

Maryanne Santaniello

Audiologist

Maryanne is a fully qualified and experienced audiologist, qualified since 2021. Maryanne currently covers Cowbridge, Newport and Verwood helping and supporting patients with a full range of hearing services as well as wax removal services.

Jack Rogers

Jack Rogers

Audiologist
Peter Lane

Peter Lane

Audiologist

Previously working in optics and also as an audio engineer, it made sense to Peter to become an Audiologist after seeing the profound effect it could have on people’s quality of life. Beginning in 2017 and since qualifying with a Master’s degree from University College London, Peter has experience in both NHS and private practice and has worked in diagnostics/rehabilitation for hearing loss, tinnitus and balance. Now working out of Christchurch and Poole clinics, Peter offers both tailor-made hearing rehab using the OHP (Optimised Hearing Pathway) and ear wax removal, taking great pleasure in helping people get the most out of life with their unique hearing journey.

Penny Robinson

Penny Robinson

Ear Wax Technician

Penny is a qualified ear wax removal technician following a career of over 30 years in the medical profession. “As a medical professional it gives me great pleasure to restore a client’s hearing and feeling of wellbeing.” Penny is married with two girls and enjoys a love of nature, art and good food.

Cheryl Green

Cheryl Green

Hearing Care Assistant

Cheryl works as a Hearing Care Assistant out of our Poundbury Clinic. Cheryl has been in the industry for over 20 years havingpreviously worked as a Senior Practice Manager in Dorchester. She qualified as a HCA in November 2014 enabling her to test a client’s hearing, fit hearing aids, carry out fine tune/adjustments, take impressions and undertake otoscopy. Cheryl has always maintained that ‘exceptional’ aftercare is crucial and feels one of the most important roles of her job is her involvement with the client and building a personal rapport with them. In her spare time, Cheryl enjoys cycling and has two cockapoo’s that keep her busy and fit! She also enjoys baking and has a portfolio of speciality cakes and would love to participate in The Great British Bake Off!’

Heather Bridgen

Heather Bridgen

Ear Wax Technician

Heather Bridgen is a qualified ear wax removal technician. Following a career spanning 34 years within hospitals andprimary care settings, Heather is taking up residency in our Chipping Sodbury clinic. Fully qualified in all aspects of ear wax removal, Heather is passionate about giving high quality care and personal service treating the whole person not just the problem at hand. Heather is married with 2 grown up children. To book an appointment with Heather, get in touch with the team at our Chipping Sodbury centre.

Henry Turner-Ward

Henry Turner-Ward

Ear Wax Technician

Henry has worked as an Earwax Technician and currently practices as a Hearing Care Assistant while he is an undergraduateHearing Aid Dispenser- he is due to qualify in Summer 2025. Henry graduated with a BSc Hons in Music and Sound Production in 2022 and throughout his studies he worked exclusively in the audiological sector. He actively seeks to investigate ways to optimise and improve his approach by researching and interacting with colleagues. Henry is an eager and determined worker. He continues to develop his daily practice as an accomplished earwax technician (and HCA) he seeks to continuously build positive rapport with clients and colleagues. Henry is adaptable and enjoys challenges. He relishes in providing domiciliary work for elderly and vulnerable clients, and finds assisting them very rewarding.

Shaun Richardson

Shaun Richardson

Ear Wax Technician

Shaun joined the team in 2021 after working for 12 years in complex health care in the community.Shaun brings a wealth of experience from all aspects of health care to his work in order to provide the highest quality of individualised care to every patient. Shaun offers ear wax removal treatments to patients across a number of sites including, Chard, Poundbury (Dorchester), Wincanton, and Yeovil.

Hani Ali Ahmed

Hani Ali Ahmed

Ear Wax Technician
Gillian Curley

Gillian Curley

Ear Wax Technician

After managing a Care Company for many years Gillian was offered the opportunity to work at Imperial Hearing in 2022. Gillian successfully completed the company’s comprehensive training program for Ear Wax Removal. Gillian runs the Ear Wax Removal clinic in our Poole Centre on a Monday and Tuesday and Verwood Centre on a Wednesday.

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Book a
hearing test

Up to 1 hour of absolute attention by one of the country’s leading Audiologists. A completely painless, full hearing assessment will be completed and your results are shown and explained to you in full.

Find your nearest clinic

If you think you are having problems with your hearing, but you’re not sure if you need a hearing aid, you’ve come to the right place! We offer a no obligation hearing test.

Book for Ear Wax Removal

We will assess each ear and explain to you the options for the most effective ear wax removal process, if wax has been identified. 

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